Content Moderator - Korean Native/Speaker (Trust & Safety)

Job summary

Content moderator jobs continue to be on the rise as the online world never stops needing content moderation. A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the websites guidelines. Also, they promote excellent customer service and help to cultivate a strong community around the brand.

Job location:

Singha Complex, Bangkok, Thailand

Job responsibilities:

• Review, classify, annotate, categorize, group, mask, or label content related to video, audio, text, image, documents, or other relevant data based on defined guidelines.
• Generate data sets for production and machine learning purposes.
• Actively listen and classify different audio datasets, including human and animal sounds, songs, music, conversations, etc.
• Review and classify emotions, gestures, and other relevant elements in content.
• Annotate images in heat graphs or spectrograms to determine sleeping or active states.
• Understand and stay up to date with content policies and guidelines.

• Review online videos, social media, web pages, and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.
• Identify content that does not comply with requirements and flag it for action.
• Use basic judgment to perform required tasks effectively and accurately.
• Display a strong bias to doing whats right for our community in supporting social medias mission.
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
• Work in a 24/7 shift rotation.

Job requirements:

• Bachelors degree in any field.
• Fresh graduates are welcome to apply.
• Excellent attention to detail and ability to maintain focus during repetitive tasks.
• Strong understanding of social media platforms and various content types.
• Ability to stay current with evolving content policies and guidelines.
• Analytical and critical thinking skills.
• Ability to work in different shifts rotation (24/7 shifts).
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Native speaker in the support language and B2 English. We're looking for both native and non-native Korean speakers. For non-native candidates, Thai nationals who are fluent in Korean (TOPIK levels 5-6) are preferred. (Other nationalities are also welcome, but they will required to manage their own visa applications in nearby countries.)

Qualified and interested candidates can apply by clicking the button below or sending your updated resume to christine@asiarecruit.com.my.

Consultant in charge of the role:

Christine Lee
Senior Recruitment Consultant