Customer Support

Job details:

• Industry: BPO
• Work location: Bayan Lepas, Penang
• Working schedule: Monday to Friday, 7:00am to 11:00pm, Rotational
• Salary range: Up to RM 10,100

Job responsibilities:

• Assist customers in placing online orders with the client.
• Provide timely support to customers through various communication channels including inbound phone calls and email.
• Process payments and handle confidential client information with precision, ensuring the protection of customers' personal and financial data at all times.
• Proactively support customers to minimize risks to the client's brand and maintain customer loyalty.
• Identify and escalate priority issues through the appropriate channels as needed.

Job requirements:

• Strong communication skills.
• Proficiency in English (business level)
• Proficiency in Korean (native or non-native speaker)

Qualified and interested candidates can apply by clicking the button below or sending your updated resume to maho@asiarecruit.com.my.

Consultant in charge of the role:

Maho Shiraiwa
Recruitment Consultant