Aesthetics Operations Manager

A one-of-a-kind opportunity has come up for an experienced Operations Manager with this premium Aesthetic & Wellness business in Central London (with an international presence), taking full ownership of business performance in terms of financial performance, operations, people, service delivery, and compliance. You will also be responsible for overseeing operations and performance of its product range within department stores.

You will be joining an established business, well-known for its impeccable service standards and highest quality of treatments, who are now expanding their operations, with an exciting new project, which you will be leading.

As such you will have a good overall business understanding, be a great communicator with solid experience in leading, motivating and managing a team to achieve business targets. You will also be working across departments, both internal and external, which will require good relationship development and management skills.

Reporting into the Director, you will be overseeing team of 20+ staff, with department managers as your direct reports.

This role will be great for you if you enjoy working with minimal supervision and are used to taking ownership of achieving business targets.

In return, you will receive a very competitive salary package, and a range of benefits. There is also an opportunity for growth within this expanding company.

Skills and experience required

• 5+ years of Operations Management experience of an aesthetic business, with retail management involvement
• A self-starter with the ability to work and achieve goals KPIs autonomously
• 5+ years of experience in managing, motivating, and leading a team to achieve targets successfully
• Project management experience, ability to multitask
• Business administration
• CQC, clinical governance
• Stock management
• Negotiation skills
• Relationship development and management

Financial analysis & reporting, sales management, analysis, and delivery- you will have the ability to regularly analyse successes and challenges within the customer journey and create action plans for success

Please note any offers of employment are subject to an Enhanced DBS and employment reference checks in addition to verification of UK professional registration (if applicable) and the right to work in the UK.

By submitting an application, you are consenting to Aesthetics Talent securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.

Many thanks.