Executive Assistant

Role Objective

Provide strategic and administrative support to the executive team and operations area, ensuring well-organized information management, efficient communication, and timely task execution. The Executive Assistant will be a key player in coordinating internal projects, managing the CRM, supporting operations, and handling the executives digital presence, contributing directly to efficiency and company growth.

Responsibilities

• Manage executives social media posting, research, outreach, and timely responses, especially on LinkedIn.
• Organize and maintain the Google Drive folder system, ensuring clear, professional internal and external communication.
• Maintain and clean up Bitrix24/CRM and project lists; generate status reports and refine Excel-based reports.
• Support the Operations team and back up Client Success in managing claims and refunds.
• Assist executives and team members with assigned administrative tasks.
• Coordinate and execute internal projects as assigned by the Leadership Team.
• Update and maintain SOPs according to internal changes.
• Conduct research and generate accurate, actionable weekly reports.
• Ensure compliance with KPIs regarding response times, task quality, and data accuracy.

Technical Skills

• Proficiency in Google Workspace (Docs, Sheets, Drive).
• Advanced Excel skills for reporting.
• Experience with CRMs, ideally Bitrix24.
• Strong command of LinkedIn (Sales Navigator preferred) and Instagram.
• Exceptional copywriting and professional communication skills.
• Previous experience in project management and administrative support in fast-paced, tech-driven environments.
• English level C1 (professional written and verbal communication).

Requirements

• Bachelors degree in Administration, Communication, Business, or related fields.
• Proven experience as an Executive Assistant or Administrative Assistant in dynamic, fast-growing companies (preferably tech-driven).
• Experience managing CRMs, cloud-based documentation, and executive support.
• Outstanding writing and communication skills.
• Certified or proven English level C1.