Operations Associate

About Us

Advanced Asset Management (AAM Living) delivers smart, data‑driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high‑quality resident experiences. Our portfolio spans multifamily, affordable housing, build‑to‑rent, and community‑centric living environments where operational excellence drives financial performance.

We are modern, tech‑enabled, people‑centric, and driven by efficiency, transparency, and continuous improvement.

Operations Associate

• Screen rental applicants and conduct initial qualification checks.
• Manage and track leasing leads in the property management system.
• Generate and prepare lease agreements for new residents.
• Follow up with applicants for missing documents and application updates.
• Coordinate and process resident move-ins.
• Handle move-out notices and assist with move-out processing.
• Communicate with prospects, applicants, and residents via email or phone.
• Review tenant ledgers and assist with correcting ledger discrepancies.
• Upload and organize leasing and resident documentation.
• Maintain accurate records in property management software.
• Send reminders for application steps, move-ins, and lease renewals.
• Assist property managers with day-to-day operational and administrative task

Qualifications

• Bachelors degree in Business Administration, Management, Real Estate, or a related
• field — or equivalent practical experience.
• 1–3 years of experience in operations, leasing, property management, or
• administrative support roles.
• Strong communication skills (written and verbal) with the ability to interact
• professionally with applicants and residents.
• Proficiency with property management software (e.g., AppFolio, Yardi, ResMan, or
• similar).
• Ability to multitask, stay organized, and manage high‑volume workflows in a
• fast‑paced environment.
• Strong attention to detail with a focus on accuracy in documentation and
• record‑keeping.
• Comfortable handling confidential information and sensitive resident data.
• Ability to work independently and as part of a team.