Asset Manager

Employment Type: Full-time
Location: Remote
Working Hours: U.S. Central Time (CST)

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas, Colorado, and New Mexico. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.

We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.

Role Overview 

We're hiring an Asset Manager | Second-in-Command (2IC) to support and back up the business across our growing multifamily portfolio. This is a management-track role, ideal for a Community Manager ready for the next big step. You'll be mentored and expected to learn quickly, implement strong processes and controls, and delegate and track work to completion. This is a growth role where you'll be expected to find inefficiencies, come up with creative solutions, and direct and run the on-site team. 

Key Responsibilities  

• Delegate daily tasks to field teams and third-party vendors; track work to closure with clear SLAs.
• Support onboarding, coaching, and performance feedback for coordinators, leasing staff, and administrative staff.
• Analyze performance data across offshore and field teams; flag underperformance and risks early.
• Conduct regular asset and portfolio reviews to ensure brand standards, safety, and operational readiness.
• Coordinate operations, maintenance workflows, and vendor activities; establish checks and balances to prevent misses.
• Audit team workflows and recommend or implement efficiency improvements.
• Support escalations, resolve service issues promptly, and maintain professional, empathetic communication.
• Partner with ownership and internal stakeholders to ensure service delivery aligns with expectations.
• Assist with budgeting, forecasting, and variance analysis; monitor AR/AP trends and expense controls.
• Build and maintain Excel or Google Sheets trackers and dashboards (e.g., formulas, PivotTables, VLOOKUP/XLOOKUP) to monitor KPIs and work intake through completion.
• Prepare weekly and monthly performance reports with red/yellow/green status tracking.
• Prepare weekly and monthly financial and AM reports for ownership stakeholders.
• Uphold company policies.
• Maintain accurate logs, reports, and audit-ready documentation.
• Update SOPs and documentation as and when needed.
• Lead the development and maintenance of standard operating procedures (SOPs) across departments, ensuring processes are documented, scalable, and continuously improved.
• Map processes end-to-end, identify bottlenecks, implement SOPs and checklists, and measure results.
• Coordinate with U.S. leadership to align metrics, reporting, and strategic objectives.
• Support execution of strategic initiatives and track accountability across teams.
• Travel to assigned markets as needed (regional day trips and periodic overnights).
• Work hours may flex to business needs, including occasional evenings or weekends for move-ins, emergencies, or audits. 

Required Qualifications 

• High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance, or business preferred.
• 2+ years of accounts receivable, property accounting, or related experience preferred.
• Multifamily property management experience preferred.
• Experience with property management and accounting software such as Yardi, RealPage, Entrata, or similar platforms preferred.
• Strong understanding of accounts receivable principles, reconciliations, and collections processes.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong attention to detail, organization, and accuracy.
• Ability to manage multiple properties, deadlines, and competing priorities.
• Excellent written and verbal communication skills.
• Ability to handle sensitive financial information with professionalism and confidentiality.
• Knowledge of resident ledger management and rent collection procedures.
• Experience reviewing aging reports and delinquency trends.
• Ability to analyze data and identify discrepancies quickly.
• Strong problem-solving and follow-up skills. 
  

Benefits 

• Competitive compensation package.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high-performance work environment.