About the job Operations Analyst
About Us
Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.
We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.
Role Overview
We are seeking an Operations Analyst to support data-driven decision-making and operational performance across AAM's property management portfolio. The role will analyze operational, financial, leasing, maintenance, occupancy, and turnover data; maintain reporting and dashboards; identify trends and performance gaps; and support teams in improving processes, efficiency, and execution.
Key Responsibilities
- Analyze property and operational data related to occupancy, leasing, collections, maintenance, work orders, unit turns, make-ready timelines, and resident activity.
- Prepare recurring reports, dashboards, and performance summaries for property and leadership teams.
- Monitor key operational metrics, identify trends and variances, and highlight areas requiring attention or corrective action.
- Track unit turns, vendor performance, work-order activity, operational deadlines, and other property-level performance indicators.
- Work with property, operations, finance, and leadership teams to collect, validate, and reconcile data from multiple sources.
- Identify process gaps, inefficiencies, and recurring operational issues and support the development of practical improvements.
- Maintain accurate operational datasets, reporting trackers, dashboards, and documentation.
- Support forecasting, budgeting, performance analysis, and ad hoc reporting as needed.
- Translate operational data into clear insights and recommendations that support occupancy, cost control, turnover performance, and overall property operations.
Required Qualifications
- Bachelor's degree in Business Administration, Operations Management, Finance, Economics, Data Analytics, or a related field.
- 2+ years of experience in operations analysis, business analysis, property management analytics, or a similar analytical role.
- Experience working with operational or property management data, preferably within multifamily or real estate.
- Strong proficiency in Microsoft Excel, including formulas, data analysis, reporting, and dashboard development.
- Experience working with large datasets and multiple sources of operational information.
- Strong analytical and problem-solving skills with the ability to identify trends, discrepancies, and performance gaps.
- Strong attention to detail and ability to manage multiple reporting requirements and deadlines.
- Strong communication skills with the ability to present data and findings clearly to both operational and leadership teams.
- Experience with Power BI, property management software, or other reporting and business intelligence tools is preferred.
Benefits
- Health insurance.
- Paid time off.
- Opportunities for professional growth and career advancement.
- A collaborative, innovative, and high-performance work environment.