Account Director (Chinese client platform)

Budget : Not over than 100,000 THB

Working hours : Monday - Friday 9.00 a.m. - 6.00 p.m. (WFH 1 day per week)

Location : BTS Phloen Chit

Interview process : 3 rounds

Responsibilities :

• Achieve KPI target  
• Managing a Chinese client
• Ensuring client satisfaction and handling strategic issues or problem resolution of one-to-one marketing issues
  
• Develop a comprehensive understanding of the marketplace and clients business including various media and distribution channels
• Liaise proactively with client to cultivate strong relationships and improve existing services, thus driving successful and profitable client relationships
• Handle key client briefs, projects and requests
• Typical day-to-day management of clients and their requests including presentations, documentation, and client activity administration
• Effectively manage team of Account Managers and Account Executives to implement projects smoothly and effectively
• Support senior management and supervisor in developing initiatives for new business or expanding existing business
• Develop client-facing budgets for projects based on proposed ideas, and monitor said budgets throughout the project
• Write/proofread major communications materials including executive internal memos and speeches, Q&A, sensitive topic statements, pitches or press releases
• Maintain high-level contacts within the client and related industry players
• Manage multiple projects concurrently (including offline events) and meet deadlines based on aligned timelines
• Be a valued partner that provides account planning and strategic support to clients
• Provide clients counsel in the development of successful strategies
• Lead the wider agency team to write plans, briefs and other marketing docs, and modify them based on changing business conditions
• Understand industry/market trends and the success factors critical to the organizations long-term sustainability and competitiveness
• Prepare and lead appropriate client briefs for internal stakeholders, mainly strategy, creative and delivery teams
• Work with the Creative team to ensure of the quality of creative responses, maintain motivation and working processes, and provide creative arbitration
• Supervise project briefings (written and actual) and subsequent client approval
• Establish strong working relationships with Account Managers and Account Executives to ensure project moves forward smoothly after briefing
• Act as first source for problem resolution for the internal team and external constituents
• Work with Sales Director/Group Account Director to manage headcount for team
• Provide mentorship and motivation to account team members

Qualifications :

• Thai Candidate and age is not over than 45 years old
• Bachelors Degree in Business Administration, or a related field.
• At least 5 years as an Account or Business Development role from brand, digital, social or media agency
• Ability to manage diverse stakeholder groups, including large matrix teams running simultaneous projects
• Ability to manage Chinese clients
• Ability to put together proposals and decks for client presentations
• Very comfortable with numbers, math and financial analyses
• Fearless and persistent personality; wont take no for an answer
• A creative mindset that can think big picture and also execute on little things
• Impactful presentation skills and charisma in leading conversations, and quick-thinking to lead meetings
• Strong communications skills (written and verbal) and creative problem-solving skills
• Superb multi-tasking, organizational skills, time management, and attention to detail
• Work well in a fast-paced environment, and adapt quickly to meet deadlines
• Strong leadership and able to motivate colleagues thru trust, teamwork, and support to achieve objectives
• Good command of Microsoft Office or MacOS, with particular proficiency in Excel/Numbers and PowerPoint/Keynote.
• Fluent in English
• Experience in managing Chinese clients would be advantageous.
• Existing rolodex of client/brand contacts would be advantageous.