Chief Operation Officer (COO)

Job Description

• Support the company in the execution of the short- and long-term vision, plans and directives by implementing judgement, vision, management, and leadership in line with the company's mission and core values.

• Oversees the general operations at the pharma factory including Engineering, PPIC, manufacturing, warehousing, procurement, IT and quality.

• Implementation of operational management systems to organize and monitor the pharma factory overall operations.

• Ensures that the pharma factory is compliant to all local environmental, legislative and regulatory laws.

• Ensures maximum capacity utilization through strategic and tactical scheduling of capacity vs demand.

• Ensures that the production plans meet our required customers timeline (OTIF) expectations

• Reviews and approves the 6-months, 3-months, monthly and weekly plans for production, purchasing and PPIC.

• Communicates with the pharma factory's customers and other related departments (internally and externally) to ensure that all NPI (new product introductions) meet timelines and are executed in line with operational expectations.

• Ensures that raw materials, packaging, and other consumables are procured on time, on quality and by achieving the optimal purchase price.

• Ensures that production operations comply to the pharma factory safety and quality standards.

• Ensures that the utilities and services at the pharma factory are maintained to an acceptable standard.

• Ensures costings on products are accurate and completed timeously.

• Responsible for the proper deployment of Group policies that promote company culture and vision within its territory in connection with the Group Managing Director and Deputy Managing Director,

• Defines the operational structure, ensures the management of the teams and ensures the right level of skills and their defined performance objectives.

• Responsible for supporting the business development of the pharma factory, makes the appropriate management decisions and guarantees the achievement of qualitative, quantitative, organizational objectives in relation with group and support functions,

• Manage all aspects of the internal supply chain demand-supply process from order acceptance to delivery.

• Ensure sales are recorded and monitored in line with agreed processes Ensure products purchased are delivered in a timely way.

• Maintain relationships with key vendors/partners, maintains regular contact, solves complex issues, and anticipates and plans for the challenges involved in the operations

• Oversees the activities of the Engineering team related to preventative and corrective maintenance, project management and inventory management.

• Collaborating with the department heads and operations as an advisor of all technologies develop and meet organizational goals.

• Manage the staff turnover rate.

• Report to the pharma factory CEO with timely and accurate reports.

• Respond to ad-hoc requests in a timely and professional manner.

SKILLS OR COMPETENCIES REQUIREMENT

• Knowledge of pharmaceutical sector: Products and services,

• Solid communication skills and can work with all members of the organization and all levels of management

• Ability to work in a complex, fast paced environment and respond under ambiguous situations

• Excellent analytical and problem-solving skills, attention to detail and is highly logical and numerate

• A continuous improvement mind-set and experience in process improvement will be an added advantage

• Structured, organized, detail oriented with the ability to prioritize tasks

• Strong in integration of new assets and technology. Start up to launch product organizations.

• Ability to attract, retain, and develop a strong operations team.

• Strong leadership skills, critical thinking, problem solving, time management, and communication skills.

• Support & technical communication with customers.

• Implementations of committed projects by setting goals and timelines

• Review and update policies relevant to internal systems and equipment

• Adapt & upkeep with innovative technologies

• Manage Departments Budget

• Ensure compliance with regulatory regulations

• Innovate in engineers hiring and coordinate their training

• Knowledge of project management techniques, tools, methodologies and best practices

• Bachelors Degree in medical, engineering (industrial management, operation management) or related filed required and/or MBA Business management, and a diversified experience of minimum 5 years as a Head of Operations Department.

• 10+ Years of experience in a senior management role or similar position; public/private company experience

• Advanced user in Microsoft Office with knowledge of advanced excel data analysis Fluent in English