Control Management Director - Head of Consumer Small Business Banking/CSBB

About this role:

Our Client is seeking a Control Management Director reporting jointly to the Head of India and the Philippines Control Executive and to the Philippines Country Head. This is a front-line Control leadership role responsible for leading the Control organization across the Philippines. This is a critical leadership for one of the largest banks in the world and will be expected to work and support US hours.

In this role, you will:

Manage and develop a team of multiple levels of senior managers and managers with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the function or affected by its outcomes

Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities

Lead Business Controls team by making strategic decisions to resolve highly complex issues by ensuring all process weaknesses or gaps are identified and remediation plans are supported and acted upon

Interpret and develop range of policies and procedures for business functions with moderate to high complexity and risk

Collaborate with and influence corporate heads, business heads, legal, audit, regulators, industry partners, elected officials, and trade groups including more experienced leadership

Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area.

Develop and guide a culture of Business Controls talent development to meet business objectives and strategies.



Required Qualifications, International:
Experience in Risk Management, Business Controls, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Management experience

Desired Qualifications:
12 - 18 years of overall experience with a minimum of 10 years in Operational Risk Management & Compliance discipline, including experience in a captive unit of a MNC financial institution.
Knowledge of operational risk & compliance framework, primarily in the banking industry and its related operations. Proficiency and understanding nuances of front-line control reporting.
Demonstrate collaboration, strong negotiation, communication, presentation and influence skills; ability to build and lead a team across multiple geographies
Proven ability in exercising independent judgment and applying prudent risk mitigation principles
Consulting experience with senior management teams. Ability to work well in teams.

Responsible for providing leadership across Philippines Control activities; build and lead a direct team of 3-4 resources with governance over 100+ Control professionals supporting all business verticals and function. This will mean but not limited to:
Build and lead a credible team to support control activities for the US based business and functional Control groups
Manage budgets and expenses.
Engage and manage stakeholder relationships and provide cost effective solutions when needed.
Operational Excellence, focus on driving 'doing things right, the first time' and 'continuous improvement'
Engage with local India and the Philippines business groups in risk identification, control design, control evaluation, issue management and control reporting.
Engage effectively with partners to plan, assign and manage quality of work and performance reporting.
Partner with US Control leaders to identify opportunities and build talent capabilities in Philippines to support global talent requirements.
Provide leadership in proactive organization planning for the Philippines Control groups, lead the team members and effectively manage their engagement, learning needs, career progression and people management requirements in consultation and partnership with stateside
leadership.
Provide effective leadership for control activities including timely escalation of risks, incidents and issues, including tracking and reporting of corrective actions, with appropriate escalation.
Develop and provide aggregated control reports for Philippines specific activities to ensure there is a comprehensive and transparent view of all risk items.
Stand up a Philippines Control Council meeting composed of Philippines leaders and their Control Management POCs. Represent Philippines in the broader India and Philippines Control Council.
Work closely with US partners and India and the Philippines teams to implement effective change management processes for any changes in the standard operating environment