Content Moderator-Vietnames

Desired Candidate Profile: 

Start Date 8th April

Native speakers - Yes

Work mode: WFH

Natives with Spouse VISA in Malaysia

• Strong written and verbal communication skills
• Quick learner with strong analytical abilities
• Adaptability to different situations and contexts
• Familiarity with internet culture and virtual assistant tools
• Preferably past experience in chat processes
• Bachelor's degree in English, communications, linguistics, or related field
• Ability to multitask and deliver high-quality output under pressure
• Familiarity with online community standards and content moderation guidelines

Key Responsibilities:

• Review and control content quality according to moderation guidelines
• Approve or reject submissions based on guidelines and policies
• Conduct secondary web research to provide relevant information
• Perform peer audits and assist in training as needed
• Adhere to key performance indicators (KPIs) to avoid business impact

Elaboration of Task:

• Raters monitor content and flag or remove it if it violates guidelines
• Reasons for flagging include misinformation, violence, offensiveness, and extremism

Qualifications & Experience:

• Undergraduate/graduate degree
• Basic computer skills
• 0-1 year experience
• Native raters