IT Product Analyst (Contract)

Head office- Asoke 

1 Year and Extendable Contract 

Budget - 120 K THB/Month 

Hybrid Working - 1 Day / Week work from office 

Work with business partners to write and groom user stories and build a product backlog
Dive deep into solutions and requirements proposed by the business and provide alternative solutions for the
business to consider
Assist the Product Owner with running sprints and ensuring regular delivery of working software
Be the point of contact for overseas software developers (TH and VN) who have clarifying questions about
requirements
Work with the development team Scrum Master to identify and remove impediments that come up during the sprint
process
Find way to optimize our way of working by offering solutions for continuous improvement

. DUTIES & RESPONSIBILITIES:
1. Analysis and Solution Definition
- Become a subject matter expert in select IT Products the IT department offers to the business and to consumers
- Understand and provide input to develop the roadmap of the IT Products
- Prepare and groom user stories and acceptance criteria for development teams based on discussion and negotiation
with the business and Product Owner
2. Quality Assurance and Testing
- Work with developers to ensure their solution design can satisfy user stories and acceptance criteria
- Ensure acceptance criteria and any other test conditions are met before concluding a story is complete
- Document and execute clear testing plans
- Work with development team to ensure automated testing is baked into solutions
- Identify and document system deficiencies and recommended solutions
3. Project Support & Change Management
- Follow-up with and push relevant parties to ensure that work is completed on agreed-upon schedule
- Track deliverables and raise concerns when timelines are at risk, while offering solutions to resolve the problem
- Ensure proper communication is conducted when system changes are made by keeping relevant stakeholders
informed
4. Other Duties as assigned

QUALIFICATIONS:
Bachelors degree in Computer Science, Information Technology, Management Information Systems, or related
fields
2+ years of experience working as a Business Analyst, Product Analyst, or Application Support
Understands database relationships and has basic knowledge in writing SQL queries
Strong business analysis skills
Ability to hands-on manage and triage multiple parallel priorities
Ability to effectively and proactively interact and communicate with senior management, internal departments,
clients, and vendors

Fast learner with good negotiation, analytical, and decision-making skills
Strong verbal and written (Thai and English) communication skills
General insurance industry background and knowledge is preferable but not required