About the job Ocean Operations Officer
Job Title: Ocean Operations Officer
Department: Ocean Operations
Experience Required: 3+ Years
Working Days & Hours:
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Monday Friday
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8:30 AM 5:30 PM
Dress Code:
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Formal (Monday Thursday)
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Semi Casual (Friday)
Nationality: Thai
Languages Required: Thai & English
Office Location: KPN Tower, 10th Floor, Rama IX Road, Huai Khwang, Bangkok 10310
Position Details
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Salary Range: 25,000 38,000 THB (Based on experience)
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Benefits: SSO, Provident Fund, Group Insurance
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Hiring Reason: Replacement
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Expected Joining: January 2026
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Reporting To: Team Leader
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Team Size: 45
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Tools/System Used: ISS System
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Monthly Shipment Volume: ~170 Shipments
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KPIs: Monthly KPIs
Interview Process
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Pre-screening via Phone
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Face-to-Face Rounds:
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Round 1: Team Leader
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Final Round: Country Manager
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(Thai & Indian Management Team)
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Company Overview
A global freight forwarding and logistics firm headquartered in Dubai with over 1,000 employees worldwide. Services include:
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Air Freight
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Ocean Freight
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Road Freight
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Contract Logistics
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Industrial Project Management
Role Overview
Coordinate and manage import ocean shipments, ensuring accurate documentation, communication with stakeholders, and smooth cargo clearance.
Key Responsibilities
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Manage customer bookings and coordinate ocean import shipments with shipping lines and overseas agents.
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Coordinate with overseas agents to obtain ETD, ETA, and shipment updates.
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Communicate with consignees in Thailand to ensure cargo release readiness.
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Work with shipping lines to input B/L details and follow vessel arrival schedules.
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Manage delivery order (D/O) documentation and collection.
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Coordinate with the customs clearance team to plan cargo release.
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Process internal payments with the accounting team for import-related charges.
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Prepare customer invoices and follow up for payment when required.
Requirements
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Bachelors degree in Logistics, Supply Chain, International Business, or related field.
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Strong knowledge of Incoterms, import documentation, and Thai Customs.
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Strong communication skills in Thai & English.
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Proficient in MS Office (Excel, Word, Outlook).
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Experience with freight forwarding or TMS systems is a plus.
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Detail-oriented and able to handle multiple import shipments under pressure.