Inside Sales Staff

Inside Sales Staff (Chinese Language Support)

Salary: VND 18,000,000-21,000,000 (Gross)
Work Location: Ho Chi Minh City, Vietnam
Industry: Logistics / Freight Forwarding / Import-Export

Company Overview

A leading Japanese logistics group, providing international transportation, freight forwarding, customs clearance, and warehouse solutions.
We are currently seeking a Chinese-speaking Inside Sales Staff to support our sales team in handling customer inquiries, coordinating logistics operations, and ensuring excellent service quality for our Chinese and international clients.

Job Description

• Provide administrative and coordination support for Chinese-speaking sales representatives.
• Handle client communication via email and phone in Chinese (including customers in Vietnam and overseas subsidiaries).
• Prepare quotations, sales contracts, and shipping documents as required.
• Coordinate closely with shipping, customs clearance, and logistics operation teams to ensure smooth cargo handling.
• Verify and follow up on shipping-related documents and delivery schedules.
• Respond to customer inquiries and assist in resolving any service-related issues.

Requirements

• Chinese: Business level (proficient in both written and spoken communication).
• Vietnamese: Native level.
• English: Conversational level (able to handle basic communication).
• Bachelors degree or higher in any major.
• Experience in logistics, forwarding, or import-export is preferred.
• Strong attention to detail, excellent communication, and coordination skills.

Desired Candidate Profile

• Team-oriented and cooperative.
• Customer-focused with a flexible and professional communication style.
• Highly motivated and eager to develop into a sales role in the future.

Working Conditions

• Working hours: Monday to Friday, 8:00 AM 5:00 PM (weekends and public holidays off).
• Salary: VND 18,000,000-21,000,000 gross (depending on experience and qualifications).
• Benefits:
• Annual bonus and competitive salary.
• Full social, health, and unemployment insurance as per Vietnamese labor law.
• Professional, multicultural working environment with Japanese and Chinese clients.
• Career development and internal training opportunities.