We seek a knowledgeable and detail-oriented Benefits Administrator to oversee our employee benefits programs. The role involves managing benefits enrollment, addressing benefits-related issues, and ensuring adherence to applicable regulations.

Key Responsibilities:

• Administer employee benefits programs, including health insurance, retirement plans, life insurance, disability coverage, and other employee perks. Ensure programs are administered accurately and efficiently.
• Oversee the enrollment process for employee benefits, including onboarding new hires and managing open enrollment periods. Handle changes to employee benefits, such as life events, status changes, and plan elections.
• Develop and deliver clear, comprehensive communications about benefits programs to employees. Prepare informational materials, such as brochures, newsletters, and presentations, to educate employees about their options and changes.
• Assist employees with benefits-related issues, including claims processing, eligibility questions, and coverage concerns. Act as a liaison between employees and benefits providers to resolve issues promptly.
• Coordinate with benefits vendors, including insurance carriers and retirement plan administrators. Manage relationships, ensure compliance with contracts, and address any issues or discrepancies with vendors.
• Ensure compliance with federal, state, and local regulations related to employee benefits, including ERISA, COBRA, HIPAA, and ACA. Stay updated on regulatory changes and implement necessary adjustments to benefits programs.
• Maintain accurate and up-to-date records of employee benefits data, including enrollments, claims, and benefits elections. Ensure data integrity and confidentiality in benefits administration systems.
• Prepare and analyze reports related to benefits utilization, costs, and trends. Provide insights and recommendations to management for optimizing benefits programs and controlling costs.
• Identify opportunities to improve benefits administration processes and enhance the employee experience. Implement best practices and recommend solutions to streamline benefits administration.
• Provide excellent customer service to employees regarding benefits inquiries and concerns. Conduct benefits orientations, workshops, and one-on-one sessions to support employees in understanding and utilizing their benefits.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field; certification in employee benefits or HR is a plus.
• Proven experience as a benefits administrator or in a similar HR role. Familiarity with benefits programs, regulations, and administration processes.
• Proficiency in benefits administration software, HR Information Systems (HRIS), and office software (e.g., Microsoft Office Suite, Google Workspace).
• Understanding of benefits-related laws and regulations, including ERISA, COBRA, HIPAA, and ACA.
• Strong organizational abilities with the capacity to manage multiple benefits programs and tasks simultaneously.
• Strong problem-solving skills with the ability to address and resolve benefits-related issues effectively.
• Ability to handle sensitive employee benefits information with discretion and maintain confidentiality.