NCR, NCR, Philippines

Order Processor

 Job Description:

We are in search of a detail-oriented Order Processor to manage order fulfillment, guarantee precision, and deliver outstanding service to our customers. If you excel in a dynamic environment and are committed to producing results, we would be delighted to welcome you to our team!

Responsibilities:

  • Accurately enter customer orders into the order processing system.
  • Review and verify order details for accuracy and completeness.
  • Check inventory levels to ensure product availability.
  • Coordinate shipping arrangements with carriers.
  • Generate invoices for orders.
  • Process customer payments.
  • Track order status and provide updates to customers.
  • Handle customer returns and refunds.
  • Provide customer support and address inquiries related to orders.
  • Enter and maintain accurate data in order processing systems.

Requirements:

  • High school diploma or equivalent; additional coursework or certification in logistics or supply chain management is a plus.
  • Proven experience in an order processing or similar role, with a strong understanding of order management systems.
  • Excellent organizational skills with a keen eye for detail.
  • Strong communication skills, both verbal and written, to interact effectively with customers and team members.
  • Ability to multitask and manage time effectively in a fast-paced environment.

  Required Skills:

Carriers Refunds Customer Support Returns Shipping Availability Payments