NCR, NCR, Philippines
Order Processor
Job Description:
We are in search of a detail-oriented Order Processor to manage order fulfillment, guarantee precision, and deliver outstanding service to our customers. If you excel in a dynamic environment and are committed to producing results, we would be delighted to welcome you to our team!
Responsibilities:
- Accurately enter customer orders into the order processing system.
- Review and verify order details for accuracy and completeness.
- Check inventory levels to ensure product availability.
- Coordinate shipping arrangements with carriers.
- Generate invoices for orders.
- Process customer payments.
- Track order status and provide updates to customers.
- Handle customer returns and refunds.
- Provide customer support and address inquiries related to orders.
- Enter and maintain accurate data in order processing systems.
Requirements:
- High school diploma or equivalent; additional coursework or certification in logistics or supply chain management is a plus.
- Proven experience in an order processing or similar role, with a strong understanding of order management systems.
- Excellent organizational skills with a keen eye for detail.
- Strong communication skills, both verbal and written, to interact effectively with customers and team members.
- Ability to multitask and manage time effectively in a fast-paced environment.
Required Skills:
Carriers Refunds Customer Support Returns Shipping Availability Payments