Internal Sales Officer

Acxelsus is dedicated to showcasing exceptional Filipino talents globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!

About the Job

Our esteemed client, a powerline provider in Australia, is looking for Internal Sales Officer. The ideal candidate will be responsible for converting customer inquiries into sales orders by delivering exceptional customer service, proactive follow-up, and an understanding of the sales process. The role focuses on fostering business growth by securing a majority of sales orders.

Key Responsibilities:

• Sales Management: Proactively manage the sales inbox and handle inquiries professionally to initiate the sales process and drive satisfaction.
• Customer Engagement: Understand customer needs to build trust, provide tailored solutions, and encourage repeat business.
• Technical Proficiency: Interpret network drawings, select appropriate products, and create customized kits.
• Quotation and Order Processing: Use Microsoft Business Central for accurate pricing, prompt quotation delivery, diligent follow-ups, and seamless order processing.
• CRM Management: Maintain detailed records of customer interactions, feedback, and quotation updates to ensure continuity and efficiency.
• Cross-functional Collaboration: Work closely with warehouse, dispatch, and other departments to meet customer requirements and achieve sales objectives.
• Customer Retention: Follow up with customers to foster long-term relationships and improve NPS (Net Promoter Score).

Qualifications:

• Experience: Sales or customer service (B2B preferred), familiarity with CRM/ERP software, with at least two years of experience in the industry or related roles.
• Knowledge: ERP (Microsoft Business Central), CRM systems, basic technical/engineering concepts, product knowledge
• Skills: Organizational, excellent communication skills, technical aptitude, keen attention to detail.
• Willing to work in Ortigas, Pasig or Alabang.

What We Offer

Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.

• Market competitive salary
• Allowances
• Health & group life Insurance
• Fixed weekends off; Dayshift schedule
• Opportunity for Hybrid Setup
• Semi-flexible dayshift schedule
• Paid time off
• Learning & development
• Employee recognition
• Work-life balance
• Diverse and positive work environment

*Candidates who have completed the screening questions are prioritized.

Ready to experience the #AcxelsusAdvantage? Join our team today!