Client Support (Pooling)

Are you ready to take your career to the next level?

Take the first step towards your future success by joining our talent pool today!

We are actively seeking individuals to join our dynamic talent pool. Your application will be thoroughly evaluated for future job opportunities that align with your skills and experience.

We at Acxelsus are on a mission to showcase exceptional Filipino talent abroad. Our aim is to establish a dynamic and talented team that will deliver high-impact yet cost-effective services to our roster of international clients. More than educational credentials and professional experience, we place high value on passion, dedication, loyalty and willingness to grow. We live by our core values - the R.I.G.H.T. way - and you will be working with reliable, goal-oriented and happy people who highly value integrity and teamwork.

Job Overview:

As a Client Support (Data Entry), you will be responsible for identifying and cultivating potential clients for services. You will play a crucial role in building and maintaining a sales pipeline. This position involves researching, prospecting, and initiating contact with potential clients through various channels.

What you'll do

• Ensure positive client experience through high quality service and communication thereby attaining client retention
• Handle client service or support related incoming requests
• Outlook calendar management and scheduling
• Research and resolve each client interaction to their utmost satisfaction
• Manage databases and execute reports to track and support implementation and overseeing of compliance initiatives
• Perform assistance on social media management and other digital marketing initiatives.
• Domestic and international travel coordination
• Business communications to internal/external stakeholders (email, phone, etc.)
• Report generating and preparation
• Document management
• Presentation creation/editing
• Establish Acxelsus' positive image by interacting with team members, vendors, and clients.
• Daily tasks as requested by Management
• Other duties may also be assigned

What you'll bring

• At least1-2 years of experience in virtual assistance or customer service.
• Fresh graduates are welcome to apply.
• Proficiency in Microsoft Office Suite particularly MS Excel is a must
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Organizational and time management skills
• Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks
• Ability to work with minimal supervision
• Willing to work on-site: Ortigas, Pasig City

What We Offer

Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.

• Market competitive salary
• Allowances
• Health & group life Insurance
• Fixed weekends off; Dayshift schedule
• Opportunity for Hybrid Setup
• Semi-flexible dayshift schedule
• Paid time off
• Learning & development
• Employee recognition
• Work-life balance
• Diverse and positive work environment

*Candidates who have completed the screening questions are prioritized.

Ready to experience the #AcxelsusAdvantage? Join our team today!