Senior PMO Manager, Transformation

Responsibilities

• Reporting to Group CEO, to lead strategic cross-functional and cross-entities transformational initiatives
• Identify & implement customer led digital transformation projects, procedure re-engineering initiatives & other projects.
• Drive and collaborate with different stakeholders, including Business units, Operations teams, IT team, Marketing etc., for all stages of the initiatives and activities
• Consolidate projects pipelines, facilitate projects prioritization with senior management and ensure the selected pipelines are materialized into projects with adequate resources assigned.
• Define and execute the project governance processes, perform quality assurance and quality control activities to ensure projects are comply to company policies and standards.
• Ensure projects adopt the required framework such as Agile. Create and maintain effective project communications and assets using collaboration tools
• Develop key metrics for project success and towards goals of business agility and customer centricity
• Collect feedback from users and project teams to identify improvement areas for upcoming projects.

Requirements:

• A bachelor degree or above with minimum 10 years experience in Project Management/ Business Analysis and in development & support of banking application
• Hands on experience in managing a portfolio of digital initiatives/ projects
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Sound knowledge in business IT product and lifecycle;
• Strong organizational skills, excellent programme coordination and administration skills
• Passionate and customer led mindset and keen to drive transformation success
• Strong experience in PMO, finance processes, risk and project management standards
• Certification in project management such as PMP is highly preferred
• Strong in stakeholder management (able to mingle across and develop relationship with departments)
• Experience with PM tools including JIRA, MS Projects is a plus
• Good understanding of DevOps principles, Infrastructure as Code concepts and techniques, CI and CD pipeline implementation on multiple technology stacks
• Knowledge on Security and Compliance such IAM and Cloud compliance, auditing and monitoring tools
• Ability to deliver solutions effectively which align to approved design patterns and security standards
• Keen problem solving skills with Analytical and Creativity. Ability to quickly acquire new skills, explore and implement new and emerging technologies
• Experience to operate in highly regulated industry such as Financial Service
• Good command of written and spoken English & Cantonese; Mandarin is a plus
• Frequent travel to Macau is required
• Candidates with less experience will be considered for junior role