Privacy Policy and Terms of Use 

Effective Date: Feb 14, 2022

INTRODUCTION

Aso Ace Holdings Recruitment (hereafter "AAHR") respects your privacy and is committed to protecting it in accordance with applicable laws and using generally-accepted industry practices. This Privacy Policy explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights. For purposes of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual (e.g., name, address, email address, or phone number).

When you have questions or concerns about our use of your Personal Information, please contact us aahr@shigenriyou.or.jp

AAHR is a provider of online services and platforms, that help companies and users with recruitment. We use third-party service providers, platforms and partner companies to manage and optimize the services in recruiting and hiring processes, to help with achieving the goal of successful recruitment to rapport job seekers and prospective employers. We will follow the best practice of existing compliance, laws and the common business norms that may not be covered in the policy, and try our best to be faithful and compliant to the norms to provide safe and trustful services to users. 

Website Privacy Policy

PERSONAL INFORMATION WE COLLECT

We may collect the following information, including Personal Information from and about you:

From your interaction with us: We collect Personal Information such as your name, company name, email address, phone number, and billing information when you request our Services, or information. This list is non exhaustive as we may collect more information as needed for the service and business operations. Most frequently expected scenario of information collection and usage will be: personal information collection and sharing between users and prospective employers in a purpose of recruitment, directly or indirectly through us or our service partners, at the time of application, interview arrangements, until the hiring process completes and and after joining the employer, including onboarding and billing processes between us and employers, that commonly occurs during the services.

Cookies, Scripts and Related Technologies:

When you visit our website and use our services, we and our third-party service providers receive and record Personal Information that you may have provided and your digital signature, such as your IP address. The technologies we use to track your movements around our website include cookies, tracking scripts and pixels, and tagging technologies, which we may employ to understand your preferences, improve your experience on our website, etc. You can control the use of cookies at the individual browser level. If you want to learn more about cookies, or how to control, disable, or delete them, please visit http://www.aboutcookies.org for detailed guidance.

HOW WE USE YOUR PERSONAL INFORMATION

We may use the information that we collect about you and from you, including Personal Information, for the following purposes:

• To execute the services and customized user experience: we seek to improve our services and user experience. As a result, we may analyze data we collect about you and the use of the website.

HOW WE MAY DISCLOSE OR SHARE YOUR INFORMATION

We may share your Personal Information:

• With our partners and third-party service providers to achieve our services. We authorize these service providers to use or disclose the information only as necessary to perform services on behalf of us .
• To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;

Our website may contain links to third party websites or third party applications (“apps”). When you click on a link to any other website, app or location, you will leave our website and go to another site and another entity may collect Personal Information or anonymized data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content and of unknown third-party companies. Please be aware that the terms of this Website Privacy Policy do not apply to these outside websites, apps or content, or to any collection of your Personal Information after you click on links to such outside websites or apps. We encourage you to read the privacy policies of every website you visit or app you use. The links to third-party websites, apps or locations are for your convenience and do not signify our endorsement of such third parties or their products, apps, content or websites.

HOW WE HOLD AND SECURE YOUR INFORMATION

We care about the security of your Personal Information, and take appropriate steps including technical and organizational measures to ensure that your Personal Information is treated securely and in accordance with this Website Privacy Policy. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Information.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

We provide services globally and third-party service providers to maintain our operation may register in any country.

We collect and process your Personal Information only where we have your consent to do so to receive our services and respect your will and fundamental rights and freedoms.

When we need your cooperation to provide Personal Information to comply with a legal requirement or to perform a contact with you, we will inform you with our best efforts.

For questions, contact: aarh@shigenriyou.or.jp

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

We retain Personal Information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your Personal Information, we will securely store your Personal Information until it is deleted or you ask us to delete it.

YOUR RIGHTS

You have the following data protection rights:

If you wish to access, correct, update or request deletion of your Personal Information, you can do so by contacting us. Same applies to EU residents.

You have the right to opt-out of our services, withdraw your consent.

We try our best efforts to maintain a healthy user experience in accordance with good faith and compliance.

Services Privacy Policy

This Services Privacy Policy applies to us specifically. We only process the Personal Information that is stored in our Services as a data and service processor on behalf of users to achieve the goal.

PERSONAL INFORMATION WE PROCESS

We process certain Personal Information and may share input or upload into our partners' or clients' specified destination (e-mails, candidate management portals), that may include contact information, employment history, social medias, education information, resumes, interview feedback, and communications.

We use such Personal Information only as necessary to provide and deliver the Services to the users, and to prevent or address any service or technical issues, to respond to users' support request, or for any other purpose provided for in the agreement, or in accordance with or as may be required by law.

HOW WE USE YOUR PERSONAL INFORMATION

We may access or use the Personal Information, in the exclusion of emails content and calendar data, collected through the Services for a range of reasons, which may include:

To provide, operate, optimize and maintain the Services;

To address user questions and support requests;

To manage our platform, system administration and security;

To compile aggregated statistics about the operation and use of the Services and to better understand the preferences of our users and service improvement;

To send users technical alerts, reports, updates, security notifications and other Service-related communications;

To carry out research and development to improve our services;

To investigate and prevent fraud, unauthorized access or use of Services, breaches of terms and policies, and other wrongful behavior;

To execute other legitimate business purposes and other lawful purposes.

HOW WE MAY DISCLOSE OR SHARE YOUR INFORMATION

We do not sell or unnecessarily disclose Personal Information undefined in our Services, except as described in this Services Privacy Policy or as we disclose to you at the time this information is collected. As described in more detail below, we may share your Personal Information:

With third-party data subprocessors or our partners. We need them to have minimal access and disclose the information only as necessary to assist our providing the Services (i.e. to provide cloud storage services, interview calendaring, support ticketing, or to help to enhance security).

To any competent law enforcement body, regulatory, government agency, court or other third parties where we believe disclosure is necessary

• as a matter of applicable law or regulation,
• to exercise, establish or defend our legal rights, or
• to protect your vital interests or those of any other person;

to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, notice to be given to service users, and to any other person with your consent to the disclosure.

We chose our third-party service provides and partners carefully before entering the service agreement to achieve the services.

HOW WE HOLD AND SECURE YOUR INFORMATION

We care about the security of your Personal Information, and take appropriate steps including technical and organizational measures to ensure that your Personal Information is treated securely and in accordance with this Services Privacy Policy. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Information, and to protect its loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Such measures shall include, as appropriate:

the pseudonymization and encryption of Personal Information;

the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;

the ability to restore the availability and access to Personal Information in a timely manner in the event of a physical or technical incident;

a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.

YOUR DATA PROTECTION RIGHTS

You have the following data protection rights:

If you wish to request deletion of your Personal Information, you can do so at any time.

In addition, if you are a resident of the European Union, you can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information.

Similarly, if Personal Information was collected with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

UPDATES TO PRIVACY POLICY

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments.