Personal Lines Account Assistant or Account Representative -Japanese Bilingual

<Overview>
Join our experienced sales/service team with a well-established agency. If helping people manage the risks of
everyday life recover from the unexpected and realize their dreams, is appealing to you, this is the career that
can accomplish that.

<Job Details & Responsibilities>

Duties consist of all aspect of daily operation including but not limited to preparing ACORD application, quote, certificate of insurance, auto ID cards, endorsement requests, policy check, filing, download policies, data entry. Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. We will provide training.

<Requirements>

Strong communication skills required for daily interaction with the insurance companies and clients. Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication both Japanese and English.

Able to work in a professional office environment utilizing English and Japanese language skills (with emphasis on strong Japanese language capabilities.)

Must be detail oriented.

Must be proficient with Microsoft Word, Excel and PowerPoint with aptitude to learn new systems. Familiarity with Zywave is plus.

Work in our Torrance Office for every working day

<Preferences>

CA Department of Insurance Property & Casualty License is a plus but must be able to obtain in 6 months after the starting date.

1 or 2 years of experience working in personal lines insurance such as auto, homeowners, personal umbrella