Operations Assistant with Basic Japanese Language Skills

Job Title: Operations Assistant

Industry: Japanese Food and Beverage Distributor

Location: Des Moines, WA

Work Hours: Mon-Fri, 8AM-5PM, with 1-hour lunch

【Essential Job Functions】

• Greet and direct visitors at the front desk.
• Attend to will call customers by answering questions, collecting payment, and generating receipts.
• Answer, screen, and forward incoming calls to appropriate persons.
• Operate office machines such as copiers, scanners, PCs, phones, and voice mail system to perform clerical duties.
• Update and maintain business insurance, contracts, registration, and general business license.
• Order office supplies as requested by department managers.
• Assist with filing records, typing reports/forms, and preparing memos or letters for management.
• Support other departments such as Sales, Purchasing, Accounting and Warehouse as needed.

Responsibilities include, but not limited to:
- Input, update, and maintain orders, invoices, and bill-back data within the Company
database, update and maintain customer records in the Company database.
- Set up stock numbers.
- Research the company's products to gain in-depth knowledge.
- Ensure adequate volume of products and create purchase orders based on sales volume and
inventory.
- Calculate costs and product pricing to determine profit margin.
- Process receipts and invoices in timely manner for payment.
- Assist with customer orders, inquiries, and returns.

• Manage calendars and appointment scheduling.
• Prepare and maintain accounting documents and records accurately.
• Perform basic bookkeeping, accounts receivable (A/R), accounts payable (A/P), and daily journal entries for accounting purposes.
• Review billing statements, invoices, credit memos, price adjustments, orders and similar documents for accuracy; alerts management of any discrepancies.
• Attend Company events and functions outside of normal working hours.
• Other duties as required from managers. 
• Obligation to answer to all management as requested.

【Physical Requirements】

• Able to sit and work for extended periods of time.
• Ability to type and use the computer for extended periods of time.
• Ability to talk, hear, stand, sit, walk, reach, bend, kneel, and lift and/or move up to 20 pounds.
• Working Conditions
  o Noise Level: Normal

【Other Requirements】

• Business level English required read/write/speak/listen.
• Basic level Japanese preferred read/write/speak/listen.
• 1-3 years of experience in office administration preferred.
• Maintain a positive attitude.
• Ability to work independently and efficiently as a team.
• Ability to adapt to frequent changes in assignments and workload.High school diploma required. Bachelors Degree in Administration or other related field preferred.

【Knowledge and Skills】

• Process Intermediate mathematical knowledge profit margin calculations, markups, discounts, combining/converting measurements, counting inventory, currency, etc.
• Basic Microsoft Office proficiency (Word, Outlook, Excel, PPT, etc.).
• Knowledge of Microsoft Business Central, SAP or other ERP systems.
• Strong communication, interpersonal and problem-solving skills.
• Exceptional organization and time management skills.
• Excellent customer service skills.
• Knowledge of Japanese foods and sakes preferred.

Pay range: DOE $24.00-30.00/hour

+Benefit package, including health, vision, dental, and 401K with company matching.