Customer Service Specialist: Must speak Mandarin

We are working with a global asset management company who are looking to hire a number of Customer Service Specialist for their Sydney office.

On a daily basis, you will be speaking to high net worth individuals and resolve their queries to the highest standard.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Must be able to speak Mandarin