Content Review Analyst

Responsibilities: [the facts/thing you will be doing potentially as needed by the business]

• Reviewing sensitive advertisements contents about Pornography, Nudity, Violence, Human Trafficking, Bullying, Drugs, Alcohol, Gore, etc.
• Validating; monitoring; filtering; investigating contents with high quality, speed, open-mindedness and accuracy
• Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content
• Review the reported content within agreed turnaround times and standards of quality
• Assist our community and help resolve inquiries empathetically, accurately and on time
• Make well-balanced decisions and personally driven to be an effective advocate for our community
• Display a strong bias to doing whats right for our community in supporting social medias mission
• Become and remain knowledgeable about social media products and community standards
• Use market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
• Identify inefficiencies in workflows and suggest solutions
• Enforce social media Terms of Use by carefully monitoring reports of abuse on the site
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
• Recognize trends and patterns, and escalate issues outside the company policy to the global team