Customer Service Executive

Jobs Description 

• Provide customer support via live chat; display excellent work etiquette and patience.
• Coordinate and monitor all customer's orders from submission until final delivery 
• Liaise between customers and the internal Operations Team

Requirements

• Candidates with STPM/"A" Level/Pre-U, Diploma, Advanced/Higher / Graduate Diploma, Bachelor's Degree in any field, are welcome to apply.
• Compulsory to be bilingual in Mandarin and English to liaise with Mandarin-speaking customers and associates.
• Open to fresh graduates
• Experience in Zendesk, Live chat or any other Customer Service Communication Channel is advantageous.