Parts Executive

Position Description

Key responsibilities/Accountabilities

• Engage proactively in ensuring the spare part operation meeting given target and expectation in workshop operation as well as retail sales.
• Continuously improve aftermarket offers by adding value on our product
• Support and attend customer in their administration need in aftermarket
• Support the reporting in spare parts sales and site support to the management
• Responsible for ordering parts from Volvo and other suppliers
• Responsible for planning, long and short terms of needed parts stock
• Ensure the parts in stock is regularly updated and relevant with regards to vehicle population in the area of responsibilities
• Regularly liaise with Service Advisor, Service Manager & Foreman to ensure parts stocks were up to work and market requirement.
• Prepare parts quotation based on customer and service advisor enquiries.
• Handle parts warranty and ensure all claim procedure following Volvo process and procedure.
• Maintain parts stock register in Local Dealer System (LDS)
• Responsible for stock control
• Responsible for goods receiving, discrepancy and binning
• Responsible for parts information
• Ensure scrapping of obsolete parts if and when Volvo so require
• Responsible for the parts warehouse and the warehouse organization
• Lead, supervise and control the work performed by the parts assistant
• Responsible for the parts warehouse to be clean and tidy
• Adhere to Volvo value, Volvo processes and policies
• Any other duties assigned by your immediate superior

Your Profile

• Diploma or Degree in any related field
• Competencies required, taken from the Volvo Leadership competencies (see competencies below)
• Minimum 5 years experience in inventory activity, preferably within automotive industry or related end user businesses related to truck industry
• Business orientated with strong retail mindset
• Able to drive competence development
• Ability to manage and drive a wide range of diverse issues
• Good knowledge of the sales businesses process
• Excellent knowledge in inventory administrations and systems
• Share common values with Volvo value, Code of Conduct, high ethical standard
• Computer literate & fully proficient in Microsoft Office applications
• Good communication skill and pleasant Interpersonal skills
• Good negotiating skills
• Good planning and organizing
• Good analytical skills