IT Support Officer

Responsibilities

• Ensure smooth running of the Companys computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company. These include but are not limited to:
• installing and configuring computer hardware operation systems and applications;
• Monitoring and maintaining the office and ship computer systems and assets, networks and hardware, including liaising with external IT vendors;
• assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues;
• assist in preparing and administering the Companys IT policy and procedures;
• Assist with the Companys cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and
• Assist to conduct disaster recovery operations.
• Boarding of vessels to provide relevant IT support.
• Assist in implementation of new info-system management software for the Company.
• Attend to projects and tasks as assigned.
  

Requirements

• Minimum 1 year of relevant experience.
• Minimum Diploma in related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Experience in setting up and running new info-software systems a distinct advantage.