IT Support Executive

 Responsibilities

• To provide level 1 and 2 troubleshooting and support to corporate and store users.
• To act as the point of contact with local and HQ IT team in South Korea to ensure communication, reporting and implementation of IT solutions smoothly.
• To install, administer and configure systems (desktop, laptop, mobile devices and etc.)
• To liaise, manage and work with external vendors for maintenances and services.
• To assist on training and on-boarding / off-boarding of staff.
• To ensure the firmware (e.g. laptop, desktop and etc.) is up to date.
• To maintain and manage IT assets.
• To develop, establish and maintain SOP and documentation for any IT related tasks.
• Other ad-hoc duties as assigned.
  
  

Requirements

• Diploma or bachelors degree in Information Technology
  
• Possess good knowledge of D365 Finance and Operation.
• Possess basic networking knowledge of TCP/IP, VPN and switches.
• High degree of independence, initiative, responsibility, problem solving skill and interpersonal skill.
  
  

Benefits

• Medical & Dental benefits
• Annual Leave Quota
• Flexible Working Arrangement
• Exposure to Travel Business Industry
• Opportunity to work with multiple stakeholders (internally and externally)