Assistant System Engineering

Key Responsibilities:

• Collaborate with HR team to ensure account setup is completed for new hires and internal transfers, installing and configuring all necessary hardware, peripherals, operating systems, door access system, and applications
• Planning and undertaking scheduled maintenance upgrades for OS and hardware.
• Maintain updated inventory list and documentation of all IT procedures and setup
  
• Ensure proper storage management of inventory items, extra parts, etc.
• Engaging computer users to determine the nature of any problems they encounter.
• Handle and manage Analogue and IP telephony, including handling of telco subscription and loan of telco set.
• Support and handle CCTV as part of first-level support with recommendations if required.
• handle and coordinate with project management regarding stakeholders, resources, and system items with information.
• Assist in internal and external IT audit when required
• Assist with DR plans and Test execution for critical business applications within the landscape.
• Work closely with principals to provide resolutions to problems either remotely or in the office.
• Assist in ad-hoc projects and any other duties assigned

Key Requirements:

• Diploma in Information Technology/ Computer Science or equivalent with at least 3 years of relevant experience
• Good hands-on experience in troubleshooting skills
• Experience in the following areas:

Experience in the following areas:

1. Microsoft Office 365 subscription administration
2. Microsoft Teams, One Drive, and SharePoint
3. Active Directory Administration
4. Good knowledge in Networking skills, LAN, Wifi, Security DHCP, DNS, etc

• Proactive team player with the ability to work independently with minimal supervision
  
• Excellent interpersonal skills and problem-solving skills
  
• Able to work on Weekends, Public Holidays and irregular working hours when required.