Support Worker

Job title:

Support Worker

Purpose:

To support individuals to make choices and live as independently as possible and to demonstrate the values of the Care and Support Department

Main responsibilities:

• Support service users/tenants to express themselves and make informed choices and decisions about their lives in a way that respects their dignity and rights.
  
  
• Devise and implement individual care and/or support plans with risk assessments that are not risk averse. These may include one or more of the following examples:
  -Living as independently as possible
  -Maintaining good health and hygiene, administering medications and personal care e.g. dressing, washing, shaving and going to the toilet
  -Accessing work, education or training
  -Enjoying leisure time, activities and cultural beliefs in the community
  -Keeping in touch with family and friends and making new friends
  -Key work named service users
  -Carry out or assist in cooking and other domestic/cleaning tasks.
  
• Follow and review care and/or support plans with the service user and record progress of plans
  Assist in the delivery of support to service users who may present behavioural challenges.
  
• Key holding including coordinating other shift staff, administering medications and handling money
• Assume responsibility for safeguarding adults and/or children who have needs for care and support, are experiencing, or are at risk of, abuse or neglect, and as a result of those needs are unable to protect themselves against the abuse or neglect or the risk of it.
  
• Maintain service user records through NCHAs IT systems or paper records; sharing confidentially with work colleagues and other relevant people as appropriate to provide consistent care and support.
  
• Maintain Health and Safety and day-to-day records of financial transactions and administration; using NCHA job specific IT/ technical systems.
  
• Enable service users to make informed choices through joint reviews of Care and/or Support planning and recorded risk assessments.
  
• Maintain a safe and healthy physical environment for service users and colleagues; complying with current infection control policies and procedures and completing relevant Health and Safety training
• Respond to health and safety issues; implementing emergency procedures where necessary.
  
• Work on rota/shift system, including Bank Holidays and weekends and which may include night-time working and sleeping-in duties.
  
• Adhere to mandatory vaccination requirements for the role; providing evidence of exemptions where applicable.