Education Safeguarding Team

Job Title: Business Support Officer

Directorate: Childrens Services

Section: Safeguarding and Reviewing

Reporting to: Senior Administrative Assistant

Job Purpose:

To provide business support to the Education Safeguarding Service in order to meet statutory obligations.

Duties and Responsibilities

Job Specific Requirements

1. Business Support Background and experience
2. IT skills including main IT packages and databases
3. Evidence of communicating and team working
4. Evidence of customer focused skills
5. Minute taking/report writing skills
6. Worked within Council or government organisation.

Desirable

1. Welsh Speaking
2. Degree education
3. Driving licence

• Provide business support to the Education Safeguarding Officers in creating and maintaining child employment permits and child performance licences. This will include the upkeep of EMS and ensuring all documents are saved to a secure drive.

• Provide support to the Chaperone Application process, which includes the distribution of guidelines, ensuring requests for references are sent/received, ensuring the applicant has passed all processes before a licence is issued and general assistance in the administration of training days.

• Collate information from EMS regarding children and families referred to DV MARAC.

• Assist the Education Safeguarding Officer in contacting schools in relation to the above.

• Maintain the Access database of all staff trained.

• Provide a minute taking support at meetings as required.

• Assist in updating and monitoring of Child Protection/Safeguarding databases.

• Provide general administrative support to the Education Safeguarding Officers.
• Providing business support to Corporate Safeguarding

Corporate Requirements

• To participate actively in supporting the principles and practice of equality of opportunity as stated in the Councils Equal Opportunities Policy.

• To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
• To, as a statutory duty, adhere to the Councils Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk. In order to support you in this, you are required to access safeguarding training at the level which is relevant to this post.

4. As a term of your employment you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.

5. Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.

Experience / Knowledge

• Experience of operating a variety of computer packages, including Word and Excel.
• Experience of supporting meetings

Desirable:

• Experience of working in an office environment.
• Experience of maintaining database systems.
• Knowledge of Child Protection procedures
• Knowledge of Child Employment legislation, licensing and work permits.

Skills and Abilities

• Accurate word processing/typing speed of 35 wpm.
• Ability to demonstrate accurate data processing skills.
• Ability to communicate clearly both verbally and in writing with the wide variety of people who engage with the Safeguarding and Reviewing Service.
• Numeracy skills.
• Ability to work on own initiative.
• Ability to prioritise workload and able to work under pressure in order to meet deadlines.
• Ability to work as part of a team.

Personal Attributes

• Commitment to the Councils Equal Opportunities Policy.
• Commitment to meeting the needs of customers and the aims of the service.
• Understanding of the issues around dealing with confidential information.
• Flexible in adapting to change in order to meet the needs of the service.

Special Circumstances

Ability to communicate through the medium of Welsh