Senior Practitioner

The Role
As the Front Door Senior Practitioner, you will:

• Authorise key decision-making documents, from referrals into adult social care, to ensure quality and compliance.
• Deliver advice and support for complex or sensitive referrals.
• Collaborate on service improvement initiatives to enhance efficiency and customer care.

Key Responsibilities

• Line Management: Provide operational support, supervise staff, and monitor workloads to maintain efficient service delivery.
• Decision-Making: Offer advice on complex cases, ensure decisions align with guidelines, and authorise documentation.
• Training & Development: Support team training, deliver inductions, and ensure the team remains updated on legal and policy frameworks.
• Service Delivery: Ensure a responsive, customer-focused service that meets high standards of care and professionalism.

What Were Looking For

• A qualified social worker with experience in frontline or referral-based adult social care/ health services.
• Proven ability in a fast-paced environment.
• Strong decision-making and problem-solving skills, with a focus on quality assurance.
• Excellent interpersonal skills to support team members and collaborate effectively.