Field Service Engineer

Summary/ Objectives

-Provider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain, and repair PET/CT medical imaging devices

-MUST HAVE THIS SKILL SET AND EXPERIENCE!!!

-Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

Essential Responsibilities

• Assist in the repair of diagnostic imaging equipment specific to PET/CT medical imaging devices background
• Must be a self-starter, able to travel and work independently with minimal supervision
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
• Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and Maintain company assets required to perform all necessary job functions. 

Supervisory Responsibility

-There are no supervisory responsibilities for this role

Work Environment

-This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Work Schedule

-Primarily Monday thru Friday normal business hours occasional evening and weekends.

Physical Demands

-The physical requirements that are essential to perform this job are to talk and to hear.

-It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

Competencies

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Communication Proficiency.
• Business Acumen.
• Customer Service Skills.

Travel

-This position requires frequent and regular travel as needed to service the technical needs of customers. 

-The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. 

-Some travel and assignments will require flying and overnight stays.

Required Citizenship / Work Permit / Visa Status

US Citizen / Green Card holder

Must-Haves

• Must have Recent Field Service Engineer experience
• Must have Recent experience in the required modality
• Must be Factory or formally trained by PHILIPS, GE, or SIEMENS ONLY
• Must provide trained certificate from any of the OEM (Philips/GE/Siemens)
• US citizens only
• Must have an active state license

Strict No-Nos

• No gaps in education
• No gaps in between Organizations