Remote | Retail & Client Experience Specialist — $70–$150/hour

We are sharing a specialised part-time consulting opportunity for experienced retail and clienteling professionals with backgrounds in retail sales, luxury goods, client advisory, personal shopping, and other customer-facing sales environments.

This role focuses on reviewing and evaluating retail and clienteling-related documents and work products for quality, accuracy, relevance, and professional soundness. Selected professionals will apply practical retail and client-facing sales experience to assess materials, identify issues, and provide clear, structured feedback.

Key Responsibilities

Retail & Clienteling Review

• Review retail and clienteling materials for accuracy, completeness, and professional quality
• Assess whether recommendations reflect realistic customer-facing sales environments
• Evaluate client engagement, relationship-building, and service approaches
• Identify inconsistencies, impractical recommendations, or missing information
• Apply professional judgement grounded in real-world retail experience

Client Advisory & Relationship Management

• Evaluate materials involving customer relationships and personalised client service
• Review approaches to client engagement, follow-up, and relationship development
• Assess whether recommendations appropriately reflect customer needs and preferences
• Identify gaps in service quality or client communication
• Evaluate clienteling practices for practicality and effectiveness

Retail Sales

• Review sales-related strategies, scenarios, and supporting materials
• Assess customer-facing sales approaches for relevance and professional quality
• Evaluate recommendations related to product presentation, customer interaction, and sales execution
• Identify weaknesses in sales reasoning or service delivery
• Apply practical judgement from retail and client-facing environments

Luxury & Premium Retail

• Review materials related to luxury goods and high-touch customer experiences
• Assess whether service approaches reflect appropriate standards of client care
• Evaluate personalised selling and relationship-management practices
• Identify inconsistencies in customer experience or client communication
• Review materials for relevance to premium and luxury retail environments

Document & Spreadsheet Review

• Review retail-related documents and spreadsheets for accuracy and consistency
• Assess tables, calculations, supporting information, and written analyses
• Identify missing data, inconsistencies, or presentation issues
• Evaluate whether information supports stated conclusions
• Maintain strong attention to detail across work products

Presentation Review

• Review PowerPoint presentations for clarity, structure, and professional quality
• Assess messaging, organisation, and information hierarchy
• Identify inconsistencies or presentation issues
• Evaluate whether recommendations are communicated effectively
• Review materials against defined project guidelines

Structured Evaluation & Feedback

• Assess assigned work products against defined quality standards
• Identify substantive retail, clienteling, sales, analytical, and presentation issues
• Distinguish material concerns from minor editorial issues
• Provide clear, concise, and actionable written feedback
• Apply evaluation criteria consistently across assignments

Ideal Profile

• Bachelor's degree or higher
• At least 2+ years of relevant professional experience in retail, luxury goods, clienteling, personal shopping, or another client-facing sales environment
• Experience as a Client Advisor, Retail Sales Associate, Luxury Sales Professional, Personal Shopper, or similar professional
• Strong understanding of customer engagement, client relationships, and retail sales
• Strong analytical and document-review skills
• Strong written communication skills
• High attention to detail and ability to follow structured guidelines
• Strong proficiency with Excel, PowerPoint, and Word
• Comfortable reviewing varied retail and client-facing work products
• Able to work independently and provide precise professional feedback

Engagement Details

• Part-time independent contractor engagement
• Fully remote
• Applicants must be based in the United States, Europe, United Kingdom, or Canada
• Compensation: $70–$150/hour
• Flexible scheduling based on project requirements
• Work focuses on retail, clienteling, customer-facing sales, document review, and structured evaluation
• Projects may be extended, shortened, or concluded based on project needs and performance
• Work must be completed without using confidential or proprietary information belonging to any employer, client, institution, or other third party
• H1-B and STEM OPT support is unavailable for this engagement

About the Platform

This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.

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