Senior Waitress

We are currently seeking for dynamic and self motivated Senior Waitress for a restaurant in Abu Dhabi.

As a Senior Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
- Conduct regular training sessions with the assigned team in line with the departmental SOPs
- Monitor duty schedules for the respective team
- Ensure the proper appearance and grooming of assigned employees
- Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
- Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
- Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
- Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
- Contribute to meet and maximize the monthly revenue budget for the respective outlet

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field or with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.

Knowledge & Competencies

The ideal candidate will be a well-presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike while possessing the following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results