Guest Relations Manager

Job Title: Guest Relations Manager
Location: Qatar
Job Type: Full-time / Contract
Company: A Prestigious 5-Star Resort in Qatar
Salary: Depends on experience

Job Description:
A leading 5-star resort in Qatar is hiring a Guest Relations Manager to elevate the guest experience through exceptional service and communication. The successful candidate will be passionate about hospitality, and have strong experience working in the GCC.

Key Responsibilities:

• Ensure smooth guest experiences from arrival to departure

• Handle VIP guests, special requests, and service recovery situations

• Coordinate with departments to ensure high service standards

• Supervise and train guest relations team members

• Maintain guest preference profiles and feedback records

Qualifications:

• 2-3 years of GCC experience in a similar hospitality role

• Arabic-speaking is a plus; non-Arabic speakers also welcome

• Strong interpersonal and problem-solving skills

• Professional appearance and excellent communication

• Open to male and female candidates

Benefits:

• Salary based on experience

• Free housing

• Free transportation

• Free meals

• Standard benefits as per Qatar Labor Law

Be part of a luxury resort committed to exceptional guest service. Apply today!