German Speaking Language Trainer (Telecommunications/BPO)

Our client designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our clients' integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, they partner with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.

Job Type: Full Time

Location: Cape Town

Requirements

• Fluent in German and English, both written and spoken.
• Bachelor's degree in Education, Linguistics, or related field.
• Proven experience as a language trainer or similar role.
• Strong knowledge of German language and culture.
• Excellent communication and interpersonal skills.
• Ability to create engaging and effective training materials.
• Experience with virtual training platforms and tools.
• Strong organizational and time management skills.

Responsibilities:

• Conduct German language training sessions for individuals or groups.
• Develop and implement lesson plans and training materials.
• Assess the proficiency of learners and adapt training as needed.
• Provide feedback and support to learners to help them improve their language skills.
• Stay current on language teaching methodologies and best practices.
• Collaborate with other trainers and language experts to continuously improve training programs.
• Maintain accurate records of training sessions and learner progress.