Cloud Solution Communication / Support & Scrum Expert (Information Technology/Software)

Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.

 

Role Overview

We currently have a vacancy for a Cloud Solution Communication / Support & Scrum Expert fluent in English, to offer his/her services as an expert who will be based in Luxembourg. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.

  

Job type: Full time/Permanent

Location: Luxembourg

Workplace: Onsite

Please note that we can consider only EU candidates for this position due to security clearance.

  

Requirements

• Master degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience in IT;
• Minimum 2 years experience in creating learning/training material for enterprise applications and organizing training sessions and maintaining an up-to-date knowledge base;
• Minimum one year leading scrum activities for development teams using Azure DevOps and the Azure DevOps scrum template and one year organizing UATs and ensuring defects raise are properly resolved;
• Minimum one year doing production support of cloud-native applications addressing >1000 users;
• Minimum one year of experience in .NET, HTML, Angular & Sql Server (or Azure SQL);
• Minimum one year of experience in Azure Test Hub and Azure test plans;
• Minimum one year of experience in Learning Platforms and Azure Wiki and Jira;
• Minimum 2 years of experience in XML, SOAP and REST;
• Minimum one year of experience in UML, RUP & Scrum Agile Methodology;
• Minimum one year of experience in Microsoft TFS or Azure DevOps & GIT;
• Minimum one year in .NET Framework & Entity Framework;
• Minimum one year of experience in Azure Cloud;
• Excellent command of the English language and Good knowledge of French.

  

Responsibilities

• Production of learning material, training documents and training sessions related to the cloud-based platform for the end users;
• Leading the day to day and periodical scrum activities;
• Orchestrating the UATs, performing defect triage and follow-up ensuring communication among all layers;
• Orchestrating the production support process, trouble ticket triage and resolution follow-up and general user support